Privacy Policy

Privacy protection is very important to us and we are committed to protecting and respecting your privacy. This privacy policy is updated in line with the new GDPR regulations that came into force on 25th May 2018. The privacy policy applies to our website visitors, customers and individual users of our products and / or services, suppliers and other companies.  This will describe how we collect, process and store your personal data as defined within the GDPR regulations.

Data controller

SDC Systems Limited, registered at Orchard House, 144 Wilbury Road, Letchworth Garden City, SG6 4JG, (SDC) is the Data Controller as defined within the GDPR regulations.

The director responsible for data protection issues in relation to this website is Mr Stuart Parker.

Our data protection registration number is ZA356621.

Disclosures

We process your data under the Legitimate Interest definition within the GDPR regulations. We have completed the Legitimate Interest Assessment as defined by the ICO and this is available on request.

We may disclose information about you to any of our employees and Principal Vendor Suppliers insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

  1. To the extent that we are required to do so by law;
  2. In connection with any legal proceedings or prospective legal proceedings;
  3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.

We will never sell or market your data to any third party.

What information do we collect?

We may collect, store and use the following kinds of personal data:

  1. Information about your computer and about your visits to and use of this website (including your IP address, browser type, referral source, length of visit and number of page views);
  2. Information that you provide to us for the purpose of registering with us (including your name, and your company name);
  3. Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your name, company name and email address);
  4. Any other information that you choose to send to us.

Cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use cookies on the website to help you remember who you are when you return to us.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

For more details on the types of cookies we use and how we use them, please refer to our Cookie Policy.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  1. Administer the website;
  2. Improve your browsing experience by personalising the website;
  3. Enable your use of the services available on the website;
  4. Provide pre and post sales technical support;
  5. Send you general (non-marketing) commercial communications;
  6. Send you email notifications which you have specifically requested;
  7. Send to you our newsletter, where you have specifically agreed to this, by email or similar technology. You can inform us at any time if you no longer require marketing communications;
  8. Send to you information on appropriate product, technology or service updates. You can inform us at any time if you no longer require marketing communications;
  9. Deal with enquiries and complaints made by you relating to the website.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we, or our Principal Vendor Suppliers, operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries including the United States and Canada which do not have data protection laws equivalent to those provided by the GDPR legislation.

You expressly agree to such transfers of personal information.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on secure (password and firewall protected) servers which are maintained by our ISP, on servers maintained by SDC Systems, or on password-protected portable devices such as laptop computers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you.

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to privacy_enquiries@sdcystems.com or by post to:

SDC Systems Limited
Atlantic House
Imperial Way
Reading
Berkshire
RG2 0TD.

Revision 2.0 – 24th May 2018